At Homes Overstock ("we," "our," or "us"), protecting your privacy on mobile devices is one of our top priorities. This Mobile Privacy Policy explains how we collect, use, and safeguard information obtained through SMS updates, mobile browsing, and other mobile-based interactions. We follow the Telephone Consumer Protection Act (TCPA) and CTIA guidelines to ensure your information is handled responsibly and securely.

Mobile programs that respect consumer expectations — similar to disclosures used on informational rent‑to‑own education sites — clearly explain message frequency before you enroll. Homes Overstock follows that model for SMS and mobile touchpoints related to foreclosure, rent‑to‑own, and agency listing updates.

1. Mobile Information We Collect

When you engage with Homes Overstock through your mobile device, we may collect:

• Your mobile phone number
• Device details (model, operating system, and unique identifiers)
• IP address and approximate location (if enabled)
• Carrier and network information
• Preferences related to SMS updates and communication history
• Consent records, including date, time, and method of opt-in

This information is collected when you Take Your First Step for SMS updates, complete mobile forms, or interact with our mobile-friendly website.

2. How We Use Mobile Information

Your mobile information is used only for purposes you have consented to, such as:

• Sending rent-to-own housing updates, tips, and reminders
• Responding to inquiries submitted through SMS or mobile forms
• Maintaining compliance with recordkeeping requirements
• Improving mobile browsing experience and site performance
• Measuring engagement with our communications

We do not use mobile data to track activity across unrelated apps or websites.

3. Message Frequency and Charges

When you opt in to SMS communications from Homes Overstock, you agree that:

• You may receive up to 6 messages per month
• Message and data rates may apply depending on your carrier plan
• Delivery of messages depends on your carrier and network availability
• Homes Overstock is not responsible for delayed or undelivered messages

4. Opt-In and Consent

We require your express written consent before sending SMS messages. Consent must be:

• Freely given, without pre-checked boxes
• Clearly disclosed with the specific purpose of messaging
• Recorded with timestamp and IP address for compliance

Consent is obtained through mobile sign-up forms or by replying to a confirmation message. We do not assume consent through general site use.

5. Opt-Out and Support

You may opt out of SMS messages from Homes Overstock at any time by:

• Replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message
• Receiving a one-time confirmation of your opt-out request
• For assistance, reply HELP to any SMS or email us at hello@homesoverstock.com.

6. No Sale or Sharing of Mobile Data

No sharing of mobile information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We uphold a strict policy: Your mobile number and consent data will never be sold, rented, or shared with third parties for marketing purposes. Your information is used exclusively for Homes Overstock communications as described in this policy.

7. Data Retention and Security

We retain mobile data only as long as necessary to:

• Deliver the services you requested
• Maintain compliance and consent records
• Meet regulatory obligations
• Resolve service-related issues

To protect your information, we use secure servers, encryption, and restricted access controls.

8. Policy Updates

This Mobile Privacy Policy may be updated periodically. When updates occur:

• The “Effective Date” will be updated at the top of this page
• Subscribers may be notified via SMS or email if significant changes are made

Continued use of our services after updates indicates acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Mobile Privacy Policy, please contact us:

Homes Overstock
Email: hello@homesoverstock.com
Address: 2145 Harbor View Blvd, Suite 300, Irvine, CA 92603
Phone: (888) 512-8941